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CAMPER AND CARAVAN DELAYS AND AVAILABILITY

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Global demand currently exceeds supply

Black Series showrooms are open, ready and willing to help you with all your sales, service and technical support options. So please contact your nearest showroom today.


What's happening

Demand

Global and local demand for most Models has increased, extending our average wait times.

Availability

The current delivery wait times will vary for different models and grades. We continue to monitor the supply situation as it evolves.

More Info

Please contact your nearest showroom for updated information and more details around current availability and other sales, service, and technical support options.

We wanted to thank you for being our supportive customers. This year, you may know, we have released new models, our eagerly anticipated Hybrid models. So, we are extremely excited for the future of Black Series here in Australia and continuing to bring you a diverse range of quality campers and caravans.

However, like so many, our business has also been challenged by the pandemic, which has caused interruptions to global supply chains. In 2021 we have seen a significant increase in demand for Black Series campers and caravans, this coupled with global shortage of components and restrictions in Australia and worldwide due to COVID has unfortunately, impacted vehicle production, and local delivery times. Individual wait times will vary by model.

But we have to say, this is an evolving situation. We want you to know, that everyone here, at Black Series, are committed to working through these challenges.

As valued Black Series customers, we sincerely apologies for these delays, and the impact on you, and your family. Please know, Black Series is doing everything possible, to expedite the delivery of your new towing vehicle. And if you require further information, please do not hesitate to contact your nearest Black Series showroom or our friendly customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it.

From all of us at Black Series thank you for your patience, understanding and support. But more importantly, in these extra ordinary times, please look after yourself, and your loved ones.


Frequently asked questions

Why are there delays?

As a result of COVID-19 restrictions, continued parts shortages have impacted production plants.

What is Black Series doing to manage the situation?

Black Series’ focus remains on doing everything we can to deliver as many towing vehicles as possible to our customers as quickly as possible. Black Series is working closing with our global production team to work through the impact and support our customers.

Who can provide the most accurate delivery time for my towing vehicle?

Black Series is continuing to keep its front line, retail employees updated as the situation evolves. You can also reach out to our friendly customer service team to provide you with the most up-to-date delivery information for your camper/caravan once production is confirmed.

Black Series Customer Service Team: This email address is being protected from spambots. You need JavaScript enabled to view it.

Are other countries also affected or just Australia?

These are global supply challenges that are affecting all Black Series distributors around the world.